![]() ![]() It uses 40 gigs again like this, that will be 600$ and they really have no way of finding out whats causing it or caused it so the only choice is to bill me for it like it really couldn't be something on Verizon's end it has to be on mine. Is this normal? Could I really get charged for data used like this even though it could not be my fault and on Verizon end? And the data overage charges arnt cheap they like 15$ a gig. ![]() Ontop of that the Verizon data widget i use to monitor the data just stopped working at the same time. So I asked basically if my phone or their system is glitching out, they have no way of knowing and no way of stopping it from happening and that I can still get charged if it does it again and the technician said yes and he was sorry he couldn't do anything else because his hands were tied. I asked them if they could put a block on the account so it doesn't go over and charge us. Also the most we use a month is like 20 or so gigs and that is in 30 days not a couple of hours. ![]() Reached out to support, was told that they don't know what caused it because they have no record or way to check what used that much data except it says hotspot. We went from like 3 gigs used for the month to 47 gigs in a few hours. Had a huge data spike within a couple of hours. My phone which we use on hotspot regularly to do a few things with our business mostly. ![]()
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